// claude usage tracker · support

Need a hand?

Most things are answered below. If you're still stuck, email us — we read every message.

email support// hello@jfds.tech · we reply in 1-2 business days
// faq
Is it free?

Yes. Free, no account, no upsell, no premium tier. We built it for ourselves and it costs nothing to give it away.

Does it work with Claude Pro and Claude Max?

Yes. The extension reads from your usage settings page on claude.ai, regardless of which plan tier you're on. If your plan shows usage limits, the extension will surface them.

Does it touch my conversations or send my Claude data anywhere?

No. The extension only reads your usage limits from claude.ai/settings/usage. When you export a conversation, the export happens locally in your browser — nothing is sent to any server. We don't run servers. We don't have analytics. Your Claude data never leaves your browser.

Does it work in incognito / private mode?

Only if you explicitly enable extensions for incognito/private windows in your browser's extension settings. By default, browsers disable extensions in private windows for safety. Once you enable it, the extension behaves identically.

How do I uninstall?

Right-click the extension icon in your browser toolbar and choose Remove. Or open your browser's extension manager (chrome://extensions on Chrome, about:addons on Firefox, edge://extensions on Edge) and remove it from there. Any local data the extension stored disappears with it.

Found a bug. What do I do?

Email hello@jfds.tech with: which browser and version, what you did, what you expected, and what happened instead. Screenshots help. We usually reply within 1–2 business days.

// still stuck?

Email hello@jfds.tech with your browser, browser version, and a quick description of what's happening. We answer everything.